Frequently Asked Questions

We specialize in used power generation equipment including gas turbines, steam turbines, diesel generators, gas generators, complete power plants, and related spare parts. Our inventory includes units from all major manufacturers like GE, Siemens, Wartsila, CAT, Cummins, and more.

Yes, all equipment undergoes thorough inspection. We provide detailed technical documentation including run hours, maintenance history, and condition reports. Where possible, we arrange for customer witness testing before shipment.

Warranty terms vary depending on the equipment type and condition. Many of our units come with limited warranties, and we can discuss extended warranty options on a case-by-case basis. All terms are clearly outlined in the sales agreement.

Absolutely! If you don't see what you need in our current inventory, our sourcing team can search our global network to find the exact equipment matching your specifications.

You can request a quote by clicking the "Request Quote" button on any product page, or by visiting our Contact page and submitting your requirements. Our team typically responds within 24 business hours.

We accept wire transfers (T/T), letters of credit (L/C), and escrow services for high-value transactions. Payment terms are negotiable based on the transaction size and customer relationship.

Yes, we encourage customers to inspect equipment before purchase. We can arrange site visits and facilitate inspections at our warehouse or at the equipment's current location.

While we don't provide direct financing, we work with several equipment financing partners and can connect you with leasing or financing options suited to your needs.

Yes, we ship to customers worldwide. We have experience delivering equipment to over 50 countries and work with specialized heavy equipment logistics providers.

We offer various Incoterms including EXW, FOB, CIF, and DDP. We can either arrange shipping through our logistics partners or you can use your own freight forwarders.

Equipment is professionally packaged according to international shipping standards. This includes weatherproofing, preservation treatments, and secure mounting on appropriate bases or containers.

Delivery time depends on equipment location, destination, and transport mode. Typically, sea freight takes 4-8 weeks, while some urgent shipments can be arranged via specialized transport in shorter timeframes.

Yes, we provide comprehensive documentation including operation manuals, maintenance records, drawings, and certificates where available. Documentation availability varies by unit and is listed in each product's details.

We can connect you with qualified service providers for installation and commissioning. Some manufacturers also offer installation services which we can help coordinate.

While we don't provide training directly, we can recommend training providers and OEM training programs appropriate for your equipment.

We maintain an inventory of spare parts and can help source additional parts from our network. Visit our Spare Parts section or contact us with your specific needs.